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View Full Version : trouble with omnigraffle pro /mac osX


jp.dehorne
2006-10-10, 08:21 AM
Hi

I 'm a Mac User (powerbook g4 + macosX 10.4). I succeeded in using omnigraffle pro until this day. Now , everytime I 'm trying to open Omnigraffle, I get an error message "fatal error" and it 's closed soon after.

What can I do?

H.E.L.P

Joel
2006-10-10, 11:30 AM
I would start by quitting OmniGraffle, and manually setting aside or deleting your OmniGraffle preferences (located at ~/Library/Preferences/com.omnigroup.OmniGrafflePro.plist where ~ is your Home Folder) and see if that makes any difference.

Hope that helps,

jp.dehorne
2006-10-10, 12:43 PM
it's still the same. :-(((

Joel
2006-10-10, 12:51 PM
Send me a support message at omnigraffle@omnigroup.com and we can take it from there.