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View Full Version : OmniDiskSweeper is Leopard Unready

iSaw
02-18-2008, 05:31 AM
This app crashed 100% of the time on my MacBook Pro 2.16GHz Intel Core Duo, OS X 10.5.2. It certainly is not Leopard Ready even with a proviso.

It's $15 down the drain.
JKT
02-19-2008, 07:32 PM
Works absolutely fine for me (though I do not have the activated version... I just delete files manually) - I assume that you do have the latest version, so is there a consistent error in the crash reports (that is, does the same thread crash each time) and does it crash at the same point each time or is it random?
iSaw
02-21-2008, 06:14 AM
Absolutely does NOT work for me.

Yes I was using the latest version.

Yes I did pay for it.

I sent all the crash reports to OmniGroup. I am not a programmer. Reading lines of threads means nothing to me.

It would crash in the scan phase, though once it completed the scan but crash short afterwards.

It never crashed on Tiger. I did a clean install of Leopard.

I have removed the app from my system.
tphuey
03-08-2008, 07:29 PM
Glad I saw this thread. I was seriously looking to buy this. But now I guess I'll wait....
DaveJellis
07-02-2008, 08:57 PM
On my MacBook Pro 2.33 GHz (bought in Dec 2006), DiskSweeper works fine. I am now on OSX 10.5.4.

My suggestion is to try the Demo - if it works on your system, the purchase price seems reasonable to me.
whpalmer4
07-02-2008, 11:50 PM
Works fine (no crashes) for me with 10.5.4 and 10.5.3, had a total of 1 crash with 10.5.2. I've got the paid version, but I cannot believe that license status has anything to do with the problem being seen by the OP.

I'd suggest the original poster send mail to OmniDiskSweeper Support (mailto:omnidisksweeper@omnigroup.com?Subject=Omni DiskSweeper%20Support) and get the issue resolved, either by examining the crash logs or issuing a refund. I don't think I put words in their mouth by saying they don't like to have unhappy customers and will try to make you happy. If you just sent in the crash reports via the Omni crash reporting tool, no human may actually have seen the report. When you use the "Send Feedback" command under the Help menu, someone does see it. When I did so last week with an OmniDiskSweeper issue, I got an answer from the head of Support & QA in about an hour.