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-   -   Export browser window too large (http://forums.omnigroup.com/showthread.php?t=10152)

oblomow 2008-10-08 02:00 PM

Export browser window too large
 
1 Attachment(s)
When I try to export a file in OG5 pro, the browser window is too large, so the newfolder, cancel and save button are hidden behind the dock. see img.
This is on a mbp. Am I the only one that think that's annoying? ( or am I perhaps missing something?)

oblomow 2008-10-09 09:56 AM

Nobody with the same problem? How do you press the cancel or save buttons??

whpalmer4 2008-10-09 10:30 AM

[QUOTE=oblomow;48578]Nobody with the same problem? How do you press the cancel or save buttons??[/QUOTE]
Some temporary workarounds:

Collapsing the toolbar by clicking the grey oval at the top right hand corner should get your buttons above the dock.

Turn on dock hiding, or move the dock to one of the sides.

I think cmd-S (save) and cmd-. (cancel) ought to work as well, but can't boot Leopard at the moment to test it.

oblomow 2008-10-09 10:53 AM

Another workaround is <tab><tab><space>, but I still think it's weird.

JKT 2008-10-10 02:23 AM

Resize the sheet (you'll have to get access to the bottom right using one of whpalmer4's suggestions first) and it should stay that way when you call it up again. If not, it sounds like you have a corrupted preference file for OmniGraffle somewhere.

oblomow 2008-10-10 03:28 AM

Nope. no success. Whpalmer4's suggestions works. I can also close the directory browser in the export window (by pressing the triangle button behind the export filename).

How do check whether I have a corrupt preferences file?

oblomow 2008-10-13 10:05 PM

Mmm, no response from any Omni employee? Does this mean I'm doing something wrong? Reset my preferences? Or is it indeed a real bug?

help me oh, omnipotent wizards.

JKT 2008-10-13 11:35 PM

They're probably just too busy to respond - to reset your preferences, close OmniGraffle then temporarily move the [B]com.omnigroup.OmniGraffle.plist[/B] file out of the [B]~/Library/Preferences[/B] folder and restart OmniGraffle. See if that solves your problem.

oblomow 2008-10-14 01:04 AM

Hurray. I owe you a beer. Thanks.
it was com.omnigroup.OmniGrafflePro.plist for those experiencing similar problems.

whpalmer4 2008-10-14 06:40 AM

Any chance you used OG on a display with a taller screen at one point?

oblomow 2008-10-14 09:21 AM

No. I use a stand alone laptop. Never connected to a larger screen.
occasionally a lcd TV to present photo's in iPhoto.

oblomow 2008-10-17 01:31 AM

And the problem is back! No hookups with external displays. Happened
when working on a new diagram.

Brian 2008-10-19 03:36 PM

One possibility here is that there's something that's saved into your default new document template, rather than the preferences. Really, I think the best way to get to the bottom of this would be to [EMAIL="omnigraffle@omnigroup.com"]email the support ninjas[/EMAIL]; we browse the forums as we're able, but support mail will always get a guaranteed response.


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