The Omni Group Forums

The Omni Group Forums (
-   OmniGraffle General (
-   -   File won't open (

swanksalot 2009-08-24 09:17 AM

File won't open
I created a new OmniGraffle document, exported it to JPG, and closed it. About ten minutes later, attempted to re-open the file, but get this message instead:
[QUOTE]The document “blah_blah.graffle” could not be opened. Conversion of data failed. The file is not UTF-8, or in the encoding specified in XML header if XML.[/QUOTE]

Am I screwed? or is there a way to edit this document again.


Joel 2009-08-24 10:03 AM

Sounds like an old bug where you export to some format, and it accidentally overwrites the existing .graffle file, yet is actually the format that you exported to.

If that's the case, there's no getting the original file back. Which version of OmniGraffle are you running?

swanksalot 2009-08-24 12:43 PM

Ouch, that's a pretty nasty bug. I have Pro version 4.2.1.

Joel 2009-08-24 12:53 PM

Recommend updating to OmniGraffle Professional 4.2.3 from our [URL=""]software archive[/URL].

[URL=""]Direct link[/URL] to the disk image.

swanksalot 2009-08-24 01:20 PM

thanks! I had "checked for update", but was only told of the new version (5.1.1), and I don't *quite* use OG enough to justify spending the $$ for a new version.

At least this wasn't a super complicated flowchart, and I printed out a recent version before exporting.

Thanks again…

All times are GMT -8. The time now is 05:13 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2021, vBulletin Solutions, Inc.