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-   OmniFocus 1 for Mac (http://forums.omnigroup.com/forumdisplay.php?f=38)
-   -   Not Opening with New MacAir (http://forums.omnigroup.com/showthread.php?t=28268)

willssmith 2013-02-14 03:33 AM

Not Opening with New MacAir
 
Hi

I just baught New Mac Airbook
after installation I try to open it but it shows screen blink and then nothing after that

Can anyone plz. help me to troubleshoot this

Thanks in Advance
Mehran Muslimi

Brian 2013-02-14 10:05 AM

Welcome to the forums, Willssmith! I'm really sorry for the trouble here. If you email our support folks at [EMAIL="omnifocus@omnigroup.com"]omnifocus@omnigroup.com[/EMAIL],we'll be happy to investigate this with you and get things working properly.

Homesick 2013-02-18 07:35 AM

Corrupter zip file - probably
 
Hi!
This is how OF support staff helped me, and it asumes you have a working sync function and the right OF database in the cloud. So when you follow the procedure bellow, you'll be able to replace the local database with the one on the server...
---------------------------------
On the Mac:
- Quit OmniFocus
- Open this folder: Home > Library > Application Support > OmniFocus

If you are running Mac OS X 10.7 or later the "Home > Library" folder is hidden, so you'll need to hold the "option" key on the keyboard and then select: Menu Bar > Go > Library

- Rename the file "OmniFocus.ofocus" to: "old-OmniFocus.ofocus"
- Launch OmniFocus
- Tap the sync icon in the toolbar
- When prompted to "Replace your database and start syncing?" click "Sync"

If that doesn't work, or if you would prefer, zip up the "old-OmniFocus.ofocus" database and send it in. We'll remove the corrupted zip file and send it back. (In the Finder you can zip up a file by control-clicking the file and choosing "Compress <file_name>".) We take privacy very seriously around here, but totally understand if you'd rather not send it in.
---------------------

The help came really fast in my case...

willssmith 2013-02-25 09:33 PM

Thanks

Regards
mehran


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