Connection timing out on Omni Sync Beta [A: We're investigating; apologies.]
 

I signed up for the Omni Sync beta as soon as I started using Omnifocus for iPad and everything was running smoothly. I updated to iOS5 a few days ago and have had a few hiccups one of which is the Omni Sync. Whenever I try to sync, it comes up with an error "Unable to synchronize database with server. The request timed out".

Is this a known issues?

[QUOTE=grahamb;102881]I signed up for the Omni Sync beta as soon as I started using Omnifocus for iPad and everything was running smoothly. I updated to iOS5 a few days ago and have had a few hiccups one of which is the Omni Sync. Whenever I try to sync, it comes up with an error "Unable to synchronize database with server. The request timed out".

Is this a known issues?[/QUOTE]

I have the same problem or I get an SSL error message. I have had the server sync but it's like the server is under very heavy load as it take 20 minutes plus.

Can't sync to Omni Synch Server. SSL error.
 

Hi...

I'm attempting to sync my iPhone version of OmniFocus with the Omni Sync Server, but every time I try, I get this error message...

[I][B]Unable to synchronize database with server.

An SSL error has occurred and a secure connection to the server cannot be made.

Would you like to connect to the server anyway?
[/B][/I]

I then hit the "Retry" button and the sync still fails. I've tried this both with the iPhone on a WiFi network and on the cellular network, and I get the same error message both ways.

Same here, iOS5 on iPad and iPhone

I'm having trouble synching Omnifocus for Mac right now as well.

[QUOTE=chrisspurgeon;102967]Hi...

I'm attempting to sync my iPhone version of OmniFocus with the Omni Sync Server, but every time I try, I get this error message...

[I][B]Unable to synchronize database with server.

An SSL error has occurred and a secure connection to the server cannot be made.

Would you like to connect to the server anyway?
[/B][/I]

I then hit the "Retry" button and the sync still fails. I've tried this both with the iPhone on a WiFi network and on the cellular network, and I get the same error message both ways.[/QUOTE]

Same problem for me - doesn't seem like my Mac or iPhone will sync. :(

I emailed support in case they don't see this message.

[QUOTE=patgallant;102970]I'm having trouble synching Omnifocus for Mac right now as well.[/QUOTE]

Same here:

"Unable to synchronize database with server.

An SSL error has occurred and a secure connection to the server cannot be made."


OS X 10.6.8


Build details:

Product: OmniFocus-1.9.x
Tag: OmniFocus/1.9.3/GM-v77.75.11
Date: 2011-08-29 23:08:44 -0700
Builder: correia
Host: tb106i.private.omnigroup.com
Revision: 154845

Xcode: /Developer
Xcode 3.2.6
Component versions: DevToolsCore-1809.0; DevToolsSupport-1806.0
BuildVersion: 10M2518

/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Configurations 148557
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Tools/FixStringsFile 134539
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Frameworks/OmniBase 146612
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Applications/CrashCatcher/Framework 116767
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Frameworks/OmniFoundation 152701
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Frameworks/OmniFoundation 152701
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Frameworks/OmniAppKit 153466
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Frameworks/OmniSoftwareUpdate 146952
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Frameworks/OmniMachO 150875
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Applications/CrashCatcher/CrashReports 112132
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Applications/CrashCatcher/App 112132
/tags/OmniFocus/1.9.3/GM-v77.75.11/Nisus/LinkBack/Source 112132
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Frameworks/OmniInspector 153466
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Frameworks/OmniStyle 149828
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Applications/OmniOutliner/DataTypes 146929
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Frameworks/OmniCoreImage 112132
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Applications/OmniOutliner/OutlineView 153466
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Frameworks/OmniDataObjects 146813
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Internal/Store/OmniZuul 146699
/tags/OmniFocus/1.9.3/GM-v77.75.11/ShortcutRecorder 154513
/tags/OmniFocus/1.9.3/GM-v77.75.11/Growl 112132
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Tools/OmniLocalization 112132
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Tools/strip-omni 112132
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Applications/OmniFocus 154845
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Localizations/Resources/OmniFocus 152058
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Scripts 151359
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/DiskImageTemplates 154586

We've been having some server issues today- we're looking into it now. Sorry for the inconvenience!

I'm receiving the same error messages, and I am still using iOS 4.


unable to synchronize database with server. the request timed out.

an ssl error has occurred and a secure connection to the server cannot be made. Would you like to connect to the server anyway?



OmniSync has been bulletproof up until now. I hope we receive a prompt response from support.