Omnisync server error won't allow publish from MBP
 

I have worked very hard to create a very in-depth project plan in OmniPlan instead of Microsoft Project, because I like the interface better and the ability to sync to my iPad when travelling appeals to me. Now I'm stopped dead in my tracks. When I try to publish the new plan, I get the following:

"An error occurred while publishing.

You need to update to the newest version of the project before publishing your changes."

Which is interesting, because I've never published the file to the server before. But I bite and select update. Then I get:

"An error occurred while updating.

not found?

That error makes sense because the file was never published. And the mobius strip of frustration begins...

I've uninstalled and re-installed Omniplan on both my MBP and my iPad. I've reset and tested the account link several times. I went on my iPad to confirm that no file was present on the server. Nothing. Nada. Zip. Zilch.

Help! I don't want to use MS Project, but I really don't do Windows. If I can't sync to my iPad the extra effort to import and/or build a project plan in Omniplan isn't there.

Sorry for the trouble! If you [EMAIL="Omniplan@omnigroup.com"]contact support[/EMAIL], we'll be happy to help.

(We browse the forums when we're able and our other duties are complete, but we can't guarantee that someone from a particular team will see a given post. Apologies, but I'm not on the OmniPlan team, and I'm not sure what's causing this.)

I had exactly the same issue when i was trying out the Omni server for the first time, and tried to publish a newly created file. The error messages implied that Mac Omni plan thought the file was already on the server.

Very helpful response from Omni's Aaron:

[QUOTE]Go to "File" > "Save As" and save a new copy of your project file. By doing this, you're creating a new OmniPlan file with a new unique ID. We use unique IDs to keep track of projects on the server so in the event that someone on your team accidentally renames their project file the sync should still work.

With the newly saved file open, try to publish that to the server. If the publishing is successful, have all of your colleagues download the new project from the server.[/QUOTE]

Which worked v nicely.