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-   -   Kerio Webmail interface big problem (http://forums.omnigroup.com/showthread.php?t=14474)

Glenn_K 2009-11-10 11:24 AM

Kerio Webmail interface big problem
 
Kerio webmail interface looks totally different in Omniweb and does not give all the options. In Safari there is a menu for Settings and one of the selections is Mail Filters. Some of the menu choices in Omniweb appear in a large form, but the Mail Filters are nowhere to be found.

whpalmer4 2009-11-10 11:47 AM

Instead of forcing anyone who wants to help you hunt down and install a whole new mail system, why not provide some screenshots, URLs, etc. illustrating/demonstrating the problem? In my experience as a developer, the problem reports where one can immediately see and understand what the user is having trouble with get attention much sooner than those where a big production needs to be done just to see what the user is talking about. Put another way, make it easy to help you, and someone probably will.

Glenn_K 2009-11-10 11:58 AM

I know.. I know. Unfortunately that is not an easy task, but I may be back with the screen shots.

Glenn_K 2009-11-11 02:33 AM

Ok I got this fixed. I have to use the pref to emulate Safari or the login page will not show all the options. When this happens, the web interface defaults to a basic look without all the menus.

whpalmer4 2009-11-11 07:52 AM

Sounds like a Kerio problem with browser identification. Be sure to ask them to fix it!


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