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-   -   Reporting bugs? (http://forums.omnigroup.com/showthread.php?t=16)

Ward 2006-03-23 08:53 PM

Reporting bugs?
 
I one of the those who prefers forums to email lists. Perhaps that's because I visit forums when I have the time, while email lists (even when automatically filed by Apple Mail) beckon me away from real work.

But I now have a dilemma about reporting Sneaky Peek bugs. When all we had was the <omniweb5-beta@omnigroup.com> list, it was easy to send my bug reports to <omniweb5@omnigroup.com> and copy the list.

Now instead of "compose, address (twice) and send", it's "compose, copy the email subject, open the forum, paste the Title, copy the email body, paste the Message, send the email message, Submit New Thread" ...

Unless you tell us it's enough to simply post the bug report here, perhaps with some designated Post Icon (like the "!" sign).

-- Ward

fryke 2006-03-24 12:33 AM

Maybe you could write the subject of the thread like this: "BUG REPORT: Activity Monitor not working yet." - Would make it easy to spot those inside the OW SP forum.

Forrest 2006-03-24 11:14 AM

Either the original sp1 email or the release notes stated to send bug reports to <omniweb5@omnigroup.com>.

So unless we see something to the contrary...

Ward 2006-03-24 11:35 AM

I have emailed all of my SP1 bug reports to <omniweb5@omnigroup.com>. In most cases, I've copied the <omniweb5-beta@omnigroup.com> list so others can be aware of and comment on the reports.

For example, in once case, Beth's comment about ad blocking led me to investigate a problem further and send a followup report to the developers.

Now that we're moving our discussion to this forum, it seems appropriate to reconsider how bugs get reported.

It just occurred to me I could open a new thread for a bug report and then email it to <omniweb5@omnigroup.com>. However, when I tried emailing this thread as a test, vBulletin reported "Ward, you do not have permission to access this page." (I'll take that up in another thread.)

-- Ward


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