Error Exporting to HTML in OmniGraffle Pro 5.2.3
Hi,
I'm hoping someone can help me with this, especially the experts at Omni, because I need to get a demo out the door, and am stuck. I am getting an error message or omnigraffle crashes when I attempt to export an entire file OR even a single canvas to HTML. Here's what happens: -The original file I was exporting had 14 canvases each with about 4 -5 layers. Exporting to HTML even with reducing quality crashes OmniGraffle. - Exporting a single canvas within this file generates the following message: The document [document name.graffle] could not be exported as [document name.html]. Failure when trying to produce data of type JPEG format. Check the console for messages. - I tried creating a separate test file and am having exactly the same issues There only special characters in my canvas names are periods. (e.g. no colons or semi-colons as I saw that this was a known bug) I was having a similar issue in the earlier version I was running (5.1.1 maybe?), so I'd hoped the upgrade would fix it, but it's making it worse. Before I could get the error message when exporting the whole file. Now it just crashes. Thanks! Tiffany |
Best bet would be to contact Omni directly via Help->Send Feedback from within OmniGraffle or telephone 1-800-315-OMNI or +1-206-523-4152. There's no guarantee they'll see your forum post in a timely fashion, or even at all, but email or phone should get you a response.
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