The Omni Group Forums

The Omni Group Forums (http://forums.omnigroup.com/index.php)
-   OmniGraffle General (http://forums.omnigroup.com/forumdisplay.php?f=10)
-   -   Can't reopen a file. (http://forums.omnigroup.com/showthread.php?t=11072)

killianadv 2009-01-15 08:01 AM

Can't reopen a file.
 
version 5.1.
I created a file (a sitemap) and also created a pdf for printing and mailing. They saved with .graffle and .pdf suffixes, as expected.

I went back and I can't get either to edit.
I get this error message:
The document “stfx sitemap.graffle” could not be opened. Conversion of data failed. The file is not UTF-8, or in the encoding specified in XML header if XML.

???

Joel 2009-01-15 08:05 AM

If you can send in the original .graffle file to [email]omnigraffle@omnigroup.com[/email], we may be able to give some insight and possibly salvage the file.

killianadv 2009-01-15 08:11 AM

it's on its way.

Gilbi 2009-02-06 01:40 AM

we have the same problem
 
we export the *.graffle file in *.pdf and also exported in *.jpg and after that we get the same advice "Conversion of data failed. The file is not UTF-8, or in the encoding specified in XML header if XML." and can't open the file

will.pierce 2009-05-07 12:55 PM

Is there a solution for this?
 
[QUOTE=Joel;53763]If you can send in the original .graffle file to [email]omnigraffle@omnigroup.com[/email], we may be able to give some insight and possibly salvage the file.[/QUOTE]

Can I email my file with this same error?

Thanks in advance,

Will Pierce


All times are GMT -8. The time now is 02:18 AM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.