The Omni Group Forums

The Omni Group Forums (
-   OmniFocus Syncing (
-   -   Minimizing OmniFocus for iPhone's startup & sync time (

whpalmer4 2009-07-23 04:13 PM

Do you have Auto-sync turned on or off?

Mojombo 2009-07-23 04:18 PM

That is a completely unsatisfactory solution.

Having to download trial software to address an issue in an iPhone app is a hot kludge sundae with kludge nuts and kludge sprinkles top.


whpalmer4 2009-07-23 04:53 PM

I'm not suggesting it as a long-term solution, I'm suggesting it as something that can get your issue cleared away while you wait for a bug fix or other permanent solution. If you'd prefer to enjoy slow syncs for a while longer, be my guest. Otherwise, try emailing the support ninjas at [email][/email] or calling them during West Coast business hours. I promise not to snicker if they make the very same suggestion :)

curt.clifton 2009-07-23 05:49 PM


You should definitely call or email the support ninjas. They are extremely helpful and will work with you to sort this out. The OmniGroup stands behind their software and provides great customer service.

[B]*** WARNING: I haven't test this. ***[/B] I wonder what would happen if you turned off MobileMe syncing. You'd lose MobileMe as a backup destination, though you'd still have the data backed up in iTunes. You'd also lose the new Due Soon notifications from OF for iPhone 1.5.2. On the other hand, I suspect that OF would get rid of all those zip file transactions. If so, then you could re-enable syncing, overwrite the database on the server, and keep an eye on the number of zip files to see if it balloons again over time.

Hang in there. I suspect iPhone-only usage with syncing is a corner case that only a few people are using, but Omni will help you out. Good luck!

Ken Case 2009-07-23 06:39 PM

[QUOTE=Mojombo;63350]First, there is no "all my clients." There is the iPhone syncing with MobileMe and iTunes. That's it. I have no other devices and no other software.[/QUOTE]

It sounds like there's an old client record on your MobileMe account which is locking down all that old sync history and slowing everything down.

We're planning to add client controls to the iPhone app, but they're not there yet. In the meantime, I would recommend the following procedure:
[LIST=1][*]In OmniFocus for iPhone, open the Settings screen.[*]Turn off Sync by setting your Synchronization Method to Nothing. This will enable the Compact Database button in Database Settings.[*]In the Database section of settings, tap the Compact Database button (right above the red Reset Database button). This will compact your database into a single zip file.[*]On your desktop machine, point your web browser at [URL=""][/URL] and drag OmniFocus.ofocus from your Documents folder to your Backup folder. This will move any old client records out of the active sync location (along with all those thousands of old transactions).[*]On the iPhone, turn sync back on.[/LIST]
If you need any help with any of this, please feel free to call our tech support ninjas at +1 800-315-OMNI (or +1 206-523-4152) and they can walk you through the process.

Hope this helps!

Mojombo 2009-07-24 10:16 AM

Hot diggity, it works like a charm.

Ken, there is a man, and you are he. Thank you.

whpalmer4 2009-07-24 10:22 AM

[QUOTE=Ken Case;63360][*]Turn off Sync by setting your Synchronization Method to Nothing. This will enable the Compact Database button in Database Settings.[/QUOTE]
I [b]thought[/b] I had heard of a Compact Database button on the iPhone client, but I looked everywhere, couldn't find it, concluded it must have been a hallucination. I see now the problem was I didn't turn off Sync before looking -- so much for those Zork skills, eh? :)

garotasemfio 2009-08-09 09:52 AM

1100 zip files
Well, lately my syncing was so slow it was impossible to use the iPhone app. I tried everything: syncing, purging old events in OF desktop, deleting iPhone device in MobileMe and setting it all over again. Not working was not enough - I got the unbelievable amount of [B]1100 zip files!!![/B]

Then, as suggested here in the forums I simply let Omnifocus open and running overnight both in Mac and iPhone, and - voilá - next morning there were just 2 zip files...

Anyway, the Guinness World Record in OmniFocus' zip files is mine... :D

whpalmer4 2009-08-13 06:04 PM

Anyway, the Guinness World Record in OmniFocus' zip files is mine... :D[/QUOTE]
Sorry, you're not even a contender! One of the fellows at our OmniFocus meetup at the end of July had 2200 or so.


Of course, he'd already fixed his problem, so maybe you did have the highest count [b]at the time[/b], if not the highest ever recorded :)

angben 2009-10-08 02:09 PM

At wits end with OF syncing
Guys, you have a great product here. I've been using it since day 1. But you've never, ever had syncing working for me.

I always end up with tons of zip files. And yes, I do sync my iPhone and desktop computer regularly.

I use MobileME and keep current on all the updates. I've read through all the materials here. Yes, I can [temporarily] fix the problem by one of the hacks as described above.

Is using the Mac sync services not an option? Does the iPhone not have an API you can use to plug into sync services? Can you not just piggyback an existing sync'd dataset, like the addressbook, calendar, or mail?

I just can't take this buggy sync anymore. It's maddening.

All times are GMT -8. The time now is 12:00 AM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.