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-   -   Pay for 1.5 update? iphone won't update (http://forums.omnigroup.com/showthread.php?t=13067)

Apples For Mike 2009-07-17 09:29 AM

Pay for 1.5 update? iphone won't update
 
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Hello Everyone!

I need some help . . . my iPhone doesn't seem to recognize that an update to OF is available. I am running the 3.0 OS on my iPhone, but I am still on version 1.1.2 of OF. I have looked on the app store on my iPhone as well as iTunes, and neither place seems to show an update for OF. Do I need to purchase OF again to get the 1.5 update? Please see screenshots, these might help explain my situation.

Thanks!

Mike

CatOne 2009-07-17 09:41 AM

You don't need to repurchase to get 1.5. Odd :confused:

Apples For Mike 2009-07-17 09:54 AM

thanks :) I didn't think the update cost anything either . . . I just can't figure out why my iphone doesn't acknowledge an update . . . it is weird, I agree . . . in addition, my iTunes on my Mac doesn't show an update either, so I am not sure what's going on.

Ken Case 2009-07-17 10:03 AM

Rather than looking for all updates, try searching for OmniFocus in the App Store. Does it offer to install? (Maybe you could post a screenshot of that OmniFocus page?)

Apples For Mike 2009-07-17 10:14 AM

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[QUOTE=Ken Case;62858]Rather than looking for all updates, try searching for OmniFocus in the App Store. Does it offer to install? (Maybe you could post a screenshot of that OmniFocus page?)[/QUOTE]


Hello Ken,

Good suggestion . . . I looked, but unfortunately it appears that I would end up paying $20 again? Please see the screenshot from my iPhone. I won't be able to check my iTunes until I get home tonight. Any other suggestions?

Thanks! Mike

Ken Case 2009-07-17 10:38 AM

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[QUOTE=Apples For Mike;62860]Good suggestion . . . I looked, but unfortunately it appears that I would end up paying $20 again?[/QUOTE]

As long as your iPhone is using the same iTunes account as it was when you purchased it, the App Store won't charge you for a second purchase of the same application.

I just verified this by deleting OmniFocus from my iPod touch, going to the OmniFocus screen (which looked exactly the same as your screenshot), touching the price (which changes it to "buy now"), touching "buy now", entering my iTunes Password at the prompt, at which point I was presented with a prompt saying "You have already purchased this item" (see attached screenshot).

The problem with this approach is that you'll only receive the prompt after you've confirmed that you want to purchase it, so you won't have a chance to back out if the App Store decides you're purchasing a different copy for a new account. That means you have to be absolutely certain your iPhone is using the same iTunes account as it was when purchased it in the first place—but if you are, yes, you can download the 1.5 update for free.

Hope this helps!

Apples For Mike 2009-07-17 10:47 AM

Hey Ken,

Thanks! Your approach sounds good :) I ma absoluetly sure it is the same account . . . I have had the same iTunes account for many years now (it's the only one I have ever had actually). I will attempt what you have just demonstrated on your own iPod Touch. Thanks so much for taking the time to do this . . . I will download 1.5 now, and let you know how it goes . . . hang on.

Apples For Mike 2009-07-17 11:50 AM

It Worked!!!
 
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Thanks Ken!!! It worked exactly as you said it should!! Thank you so much for working on this for me . . . good to know for future updates . . . please see my screenshots :)

My only lingering question is why my iPhone did not recognize this as an update? Either way, it worked out in the end . . just very curious . . . I wonder what other apps of mine could be updated that I am not aware of?

Thanks again!!

Mike

Brian 2009-07-17 01:29 PM

Yeah, this part of the App Store interface has confused a good number of folks.

The servers store a record of everything that has been purchased, but making the customer tap a "Buy this" button before actually checking with the server is certainly counterintuitive.


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