The Omni Group Forums

The Omni Group Forums (http://forums.omnigroup.com/index.php)
-   OmniPlan General (http://forums.omnigroup.com/forumdisplay.php?f=37)
-   -   Omniplan 2.3.3 crashing on Mavericks (http://forums.omnigroup.com/showthread.php?t=31166)

rosborne 2014-01-14 12:04 PM

Omniplan 2.3.3 crashing on Mavericks
 
I'm doing my quarterly planning and I'm on mavericks for the first time.

Omniplan is crashing on a regular basis on quite simple plans. Especially if the screen saver kicks in or I sleep my laptop.

Anyone else experiencing this? I've turned off auto leveling but that isn't helping.

Tom Bunch 2014-01-15 03:00 PM

The best thing to do here is to make sure your copy of OmniPlan is up to date and submit those crash reports to us. You already said you're using 2.3.3. I'm not recognizing any known crashes from what you've said here, but I promise we look at crash reports.

-Tom

rosborne 2014-01-17 05:53 AM

It turns out to be a problem with switching external monitors. Do that enough times and the app crashes.

I'm saving and closing before switching monitors now.

Tom Bunch 2014-01-17 01:01 PM

I looked at your crash reports, and I'm pretty sure it involves doing [I]something[/I], then switching monitors (I assume you have a retina mac book pro?).

This something is really hard to pin down and I haven't been able to reproduce your crash. It might be something like "open and close the filter bar or change tracking", or "split a task", or really anything that puts a view on screen. The something might have to be followed by closing a view or document window.

If that gives you any ideas and you find a set of steps that reliably reproduces the crash, I will jump all over it. In the meantime, thanks for your patience!

-Tom


All times are GMT -8. The time now is 08:02 AM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.