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-   -   Connection timing out on Omni Sync Beta [A: We're investigating; apologies.] (http://forums.omnigroup.com/showthread.php?t=22380)

grahamb 2011-10-15 08:07 AM

Connection timing out on Omni Sync Beta [A: We're investigating; apologies.]
 
I signed up for the Omni Sync beta as soon as I started using Omnifocus for iPad and everything was running smoothly. I updated to iOS5 a few days ago and have had a few hiccups one of which is the Omni Sync. Whenever I try to sync, it comes up with an error "Unable to synchronize database with server. The request timed out".

Is this a known issues?

damikki 2011-10-17 11:26 AM

[QUOTE=grahamb;102881]I signed up for the Omni Sync beta as soon as I started using Omnifocus for iPad and everything was running smoothly. I updated to iOS5 a few days ago and have had a few hiccups one of which is the Omni Sync. Whenever I try to sync, it comes up with an error "Unable to synchronize database with server. The request timed out".

Is this a known issues?[/QUOTE]

I have the same problem or I get an SSL error message. I have had the server sync but it's like the server is under very heavy load as it take 20 minutes plus.

chrisspurgeon 2011-10-17 11:29 AM

Can't sync to Omni Synch Server. SSL error.
 
Hi...

I'm attempting to sync my iPhone version of OmniFocus with the Omni Sync Server, but every time I try, I get this error message...

[I][B]Unable to synchronize database with server.

An SSL error has occurred and a secure connection to the server cannot be made.

Would you like to connect to the server anyway?
[/B][/I]

I then hit the "Retry" button and the sync still fails. I've tried this both with the iPhone on a WiFi network and on the cellular network, and I get the same error message both ways.

Christian 2011-10-17 11:44 AM

Same here, iOS5 on iPad and iPhone

patgallant 2011-10-17 11:54 AM

I'm having trouble synching Omnifocus for Mac right now as well.

jeffh 2011-10-17 11:56 AM

[QUOTE=chrisspurgeon;102967]Hi...

I'm attempting to sync my iPhone version of OmniFocus with the Omni Sync Server, but every time I try, I get this error message...

[I][B]Unable to synchronize database with server.

An SSL error has occurred and a secure connection to the server cannot be made.

Would you like to connect to the server anyway?
[/B][/I]

I then hit the "Retry" button and the sync still fails. I've tried this both with the iPhone on a WiFi network and on the cellular network, and I get the same error message both ways.[/QUOTE]

Same problem for me - doesn't seem like my Mac or iPhone will sync. :(

jeffh 2011-10-17 12:13 PM

I emailed support in case they don't see this message.

jdludlow 2011-10-17 12:18 PM

[QUOTE=patgallant;102970]I'm having trouble synching Omnifocus for Mac right now as well.[/QUOTE]

Same here:

"Unable to synchronize database with server.

An SSL error has occurred and a secure connection to the server cannot be made."


OS X 10.6.8


Build details:

Product: OmniFocus-1.9.x
Tag: OmniFocus/1.9.3/GM-v77.75.11
Date: 2011-08-29 23:08:44 -0700
Builder: correia
Host: tb106i.private.omnigroup.com
Revision: 154845

Xcode: /Developer
Xcode 3.2.6
Component versions: DevToolsCore-1809.0; DevToolsSupport-1806.0
BuildVersion: 10M2518

/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Configurations 148557
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Tools/FixStringsFile 134539
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Frameworks/OmniBase 146612
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Applications/CrashCatcher/Framework 116767
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Frameworks/OmniFoundation 152701
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Frameworks/OmniFoundation 152701
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Frameworks/OmniAppKit 153466
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Frameworks/OmniSoftwareUpdate 146952
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Frameworks/OmniMachO 150875
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Applications/CrashCatcher/CrashReports 112132
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Applications/CrashCatcher/App 112132
/tags/OmniFocus/1.9.3/GM-v77.75.11/Nisus/LinkBack/Source 112132
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Frameworks/OmniInspector 153466
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Frameworks/OmniStyle 149828
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Applications/OmniOutliner/DataTypes 146929
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Frameworks/OmniCoreImage 112132
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Applications/OmniOutliner/OutlineView 153466
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Frameworks/OmniDataObjects 146813
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Internal/Store/OmniZuul 146699
/tags/OmniFocus/1.9.3/GM-v77.75.11/ShortcutRecorder 154513
/tags/OmniFocus/1.9.3/GM-v77.75.11/Growl 112132
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Tools/OmniLocalization 112132
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Tools/strip-omni 112132
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Applications/OmniFocus 154845
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Localizations/Resources/OmniFocus 152058
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/Scripts 151359
/tags/OmniFocus/1.9.3/GM-v77.75.11/OmniGroup/DiskImageTemplates 154586

jbrown 2011-10-17 12:23 PM

We've been having some server issues today- we're looking into it now. Sorry for the inconvenience!

PghAtty 2011-10-17 12:29 PM

I'm receiving the same error messages, and I am still using iOS 4.


unable to synchronize database with server. the request timed out.

an ssl error has occurred and a secure connection to the server cannot be made. Would you like to connect to the server anyway?



OmniSync has been bulletproof up until now. I hope we receive a prompt response from support.


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