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-   -   major instability issues (http://forums.omnigroup.com/showthread.php?t=4075)

rmathes 2007-07-05 04:00 AM

major instability issues
 
got an email about new alpha or beta version (can’t remember which) and decided to take a look. When I loaded it and found it didn’t support 1Passwd, I re-downloaded 5.5.4 and re-installed it.

Now, here are some of the issues I'm experiencing:

Google calendar won’t load. Have to use FireFox.

Most news stories in cnn.com won’t load.

Frequent crashes, and when that happens it resets all my prefs

any idea how to re-stabilize this puppy? I love OW but this has me to the point I'm about to switch to FireFox until 5.6 is formally released.

Handycam 2007-07-05 05:09 AM

[QUOTE=rmathes]Most news stories in cnn.com won’t load. [/quote]

Ever since their re-design, I can't get any videos to work, nor any special features like local weather. The pages all load fine, though.

[quote]any idea how to re-stabilize this puppy? I love OW but this has me to the point I'm about to switch to FireFox until 5.6 is formally released.[/QUOTE]

That's why it's called an ALPHA. If you want stability, then don't use it. I, for one, am glad Omni put it out for us to play with. It's been working fine for me, although some Ajax sites (like the ones you mention) are problems.

rmathes 2007-07-05 05:27 AM

I understand it’s an alpha, and yes, I am NOT using it. I re-installed 5.5.4 over it and I'm STILL having stability issues. THAT is the point of my post.

But thanks for your thoughts on Alpha releases.

Ken Case 2007-07-05 05:45 AM

[QUOTE=rmathes]any idea how to re-stabilize [OmniWeb 5.5.4]? I love OW but this has me to the point I'm about to switch to FireFox until 5.6 is formally released.[/QUOTE]

Well, first, I'd recommend contacting [email]omniweb5@omnigroup.com[/email] so our support ninjas can help you debug this. (They might even know exactly what the problem is, if they've seen it before.) There might be some clues in your Error Log (under the Window menu) that would give more details about what's going wrong. That would be a good thing to send to them.

My guess (but without seeing the error log and without hearing about similar problems it's only a guess) is that there's some problem with one of the caches or with the history index database. You can find those here:
[LIST=1][*]Library/Caches/com.omnigroup.OmniWeb5[*]Library/Application Support/OmniWeb 5/HistoryIndex.ox[/LIST]
Moving both of those out of the way (say, onto your Desktop) might help the problem.

rmathes 2007-07-05 06:30 AM

thanks Ken, I emailed support and will try those ideas and see what happens.

rmathes 2007-07-05 08:14 AM

Ken...FYI, I don’t have a file on my computer called ‘historyindex’. Doesn’t appear to exist anywhere. Found and moved the com.omnigroup.omniweb5 folder. No change in behavior.

Will await word from the support group.


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