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-   -   Getting "unexpected character" error (http://forums.omnigroup.com/showthread.php?t=24941)

neilio 2012-07-20 07:17 AM

Getting "unexpected character" error
 
Hi folks -

I recently started saving all of my OG files as flat files to work around Dropbox's inability to recognize .graffle files correctly, and today just had an issue where opening a file returned the error:

[quote]The document "[document]" could not be opened. Unexpected character à at line 1"[/quote]

I'm assuming there's corruption in there somewhere - is there any way to work around this issue or do I need to restore the file from backup?

pjp 2012-07-20 03:43 PM

Sorry for the trouble this is causing! Would it be possible to send a copy of the document to our [URL="mailto:omnigraffle@omnigroup.com"]support ninjas[/URL]?

MatthewS 2012-07-26 03:45 PM

I never transfer graffle files as is, I always compress them into a format that has a high degree of protection. I think .zip is the best, but have also used tar when it was all osx/linux servers.


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