Helvetica Neue is replaced with Helvetica randomly
 

Hi all,

Couldn't find anything on the forum. Hopefully somebody has already encountered this issue.

I use Helvetica Neue throughout my file (OG 5.3.6). When the file is opened on another computer (with Helvetica Neue installed) the font gets messed up and replaced with Helvetica.
Tried on about 4 different computers. The version of the OG is the same everywhere.

Any ideas? The Helvetica Neue is in /System/Library/Fonts/HelveticaNeue.dfont

Thank you,
Natalia