[Fixed in v1.14, now available] Siri/iCloud reminder crashes
 

Updated info, see below quote for Lizard's original post:

[QUOTE=Ken Case;108366]We did some quick diagnosis last night and found that yes, the crash was caused by some changes in iCloud which were confusing iCloud (Siri) Capture.

To work around the bug for now, you can put your iPhone 4S into Airplane Mode (so OmniFocus can't talk to iCloud and get confused), then launch OmniFocus and turn off iCloud Capture in its settings.

We also quickly submitted an update to the App Store (v1.14), which was expedited and is currently in review. I anticipate that this update will be ready soon, at which point you can update and turn iCloud Capture back on.[/QUOTE]

Original post:

Hey all,
Twitter suddenly lit up this afternoon with lots of people saying that OmniFocus for iPhone is crashing repeatedly.

Here's how to send crash reports to us:
[url]http://forums.omnigroup.com/showthread.php?t=23689[/url]

To chase this down, it'd also be helpful to know who's NOT crashing. If you've used OmniFocus on your iPhone recently, it'd be helpful if you'd answer these questions:

1) Is OmniFocus for iPhone crashing?
2) Which OS are you running? (eg 5.1)
3) Do you use Siri to add actions to OmniFocus?

Thanks for your help!

[QUOTE=Lizard;108342]Hey all,
Twitter suddenly lit up this afternoon with lots of people saying that OmniFocus for iPhone is crashing repeatedly.

Here's how to send crash reports to us:

To chase this down, it'd also be helpful to know who's NOT crashing. If you've used OmniFocus on your iPhone recently, it'd be helpful if you'd answer these questions:

1) Is OmniFocus for iPhone crashing?
2) Which OS are you running? (eg 5.1)
3) Do you use Siri to add actions to OmniFocus?

Thanks for your help![/QUOTE]

I'll email a crash log in just a second, but in case this info helps somebody else …

1) Yes it is.
2) I'm running 5.1
3) Yes. In fact I can delete the app, reinstall it from the App Store, sync with the server and everything is fine until I turn on the iCloud Reminders. I can turn it on, but as soon as I enter my iCloud Apple ID+password I enter an infinite loop of Omnifocus crashing on startup.

Note that after I reinstall Omnifocus on my iPhone it seems fine as long as I don't turn on iCloud Reminders. YMMV, but it's helpful for me!

Replicatable crash
 

[QUOTE=Lizard;108342]Hey all,
Twitter suddenly lit up this afternoon with lots of people saying that OmniFocus for iPhone is crashing repeatedly.

Here's how to send crash reports to us:

To chase this down, it'd also be helpful to know who's NOT crashing. If you've used OmniFocus on your iPhone recently, it'd be helpful if you'd answer these questions:

1) Is OmniFocus for iPhone crashing?
2) Which OS are you running? (eg 5.1)
3) Do you use Siri to add actions to OmniFocus?

Thanks for your help![/QUOTE]

1) yes. OF for iPhone
2) 5.1
3) yes. I only use Siri when adding reminders.

[QUOTE=Lizard;108342]Hey all,
Twitter suddenly lit up this afternoon with lots of people saying that OmniFocus for iPhone is crashing repeatedly.

Here's how to send crash reports to us:
[url]http://forums.omnigroup.com/showthread.php?t=23689[/url]

To chase this down, it'd also be helpful to know who's NOT crashing. If you've used OmniFocus on your iPhone recently, it'd be helpful if you'd answer these questions:

1) Is OmniFocus for iPhone crashing?
2) Which OS are you running? (eg 5.1)
3) Do you use Siri to add actions to OmniFocus?

Thanks for your help![/QUOTE]


Hi,

Just to let you know that mine is NOT crashing:

1) No
2) 5.1 and latest OmniFocus 1.13.3
3) I have Siri setup but don't currently use it to capture actions

Regards,

1. Yes
2. 5.1 (9B179) and OmniFocus 1.13.3 (v77.88.10.0.160921)
3. Never use Siri but problem started after I used Siri once yesterday (question to Siri, not task related)

I was able to stop the crashing by
1. Turning on airplane mode
2. Go to OF > home > settings > iCloud reminders, switch to off.
3. Turn off airplane mode

[QUOTE=mmccormick;108354]I was able to stop the crashing by
1. Turning on airplane mode
2. Go to OF > home > settings > iCloud reminders, switch to off.
3. Turn off airplane mode[/QUOTE]

These steps worked for me after I updated to iOS 5.1.

[QUOTE=mmccormick;108354]I was able to stop the crashing by
1. Turning on airplane mode
2. Go to OF > home > settings > iCloud reminders, switch to off.
3. Turn off airplane mode[/QUOTE]

Tried this and it worked. Thanks very much!

Was already on iOS 5.1 & OF 1.13.3

it works! many thanks...

[QUOTE=Lizard;108342]Hey all,
Twitter suddenly lit up this afternoon with lots of people saying that OmniFocus for iPhone is crashing repeatedly.

Here's how to send crash reports to us:
[url]http://forums.omnigroup.com/showthread.php?t=23689[/url]

To chase this down, it'd also be helpful to know who's NOT crashing. If you've used OmniFocus on your iPhone recently, it'd be helpful if you'd answer these questions:

1) Is OmniFocus for iPhone crashing?
2) Which OS are you running? (eg 5.1)
3) Do you use Siri to add actions to OmniFocus?

Thanks for your help![/QUOTE]

1) yes
2) iOS 5.1 (OmniFocus build 1.13.3)
3) I've setup Siri but don't use it

1) Yup, started crashing this morning
2) iOS 5.1, latest OF (no updates in AppStore)
3) I have iCloud reminders turned on, and have used it once or twice.

I used the airplane mode trick someone mentioned to turn off iCloud reminders, and the crashing stopped. I've also been using OF pretty regularly since the 5.1 update, and the crashing just started this morning. I've used Siri a bunch since the iOS 5.1 update, but not to add any reminders.

1) Yes
2) 5.1 (Crashes began immediately after installing 5.1)
3) It's not a feature I use much, but I did have it enabled. Per tsanders' post, I turned off iCloud Reminders. I noticed this did not remove my AppleID & Password from the iCloud Reminders configuration and crashing persisted. Once I removed the AppleID and password, crashing stopped.

1. crashed galore.
2. I have not upgraded to 5.1 yet, I'm still on 5.0.1 with OF 1.13.3
3. I had icloud capture enabled and I used it a ton! Loved the feature, feel like I've lost a leg without it working.


I too have gone ahead and turned the icloud feature off and it looks like the crashes have stopped.

:( Please fix this! I can't believe more people don't use this feature. Who wants to type things when siri can do it for you?? :)

We did some quick diagnosis last night and found that yes, the crash was caused by some changes in iCloud which were confusing iCloud (Siri) Capture.

To work around the bug for now, you can put your iPhone 4S into Airplane Mode (so OmniFocus can't talk to iCloud and get confused), then launch OmniFocus and turn off iCloud Capture in its settings.

We also quickly submitted an update to the App Store (v1.14), which was expedited and is currently in review. I anticipate that this update will be ready soon, at which point you can update and turn iCloud Capture back on.

Thank you so much!!

Crashes
 

Answer to the questions:

Using IOS 5.1
Was using Siri notifications

For me I deleted the app and reinstalled it using iTunes. That fixed the problem until I switched on iCloud Sync.

Will run without Siri for now. Look forward to the fix :-)

Thanks To Ken Case and Lizard for the quick response

I too was getting crashes starting yesterday, for the first time ever, that I can recall. Repeated.

iOS 5.1 and YES on iCloud reminders.

I tried mmccormick's trick of airplane mode to go offline, turning off iCloud reminders, then back online, and everything's fine for now.

Any idea when the update will hit itunes?

And, yes, I am an addict. :)

[QUOTE=Lizard;108342]Hey all,
Twitter suddenly lit up this afternoon with lots of people saying that OmniFocus for iPhone is crashing repeatedly.

Here's how to send crash reports to us:
[url]http://forums.omnigroup.com/showthread.php?t=23689[/url]

To chase this down, it'd also be helpful to know who's NOT crashing. If you've used OmniFocus on your iPhone recently, it'd be helpful if you'd answer these questions:

1) Is OmniFocus for iPhone crashing?
2) Which OS are you running? (eg 5.1)
3) Do you use Siri to add actions to OmniFocus?

Thanks for your help![/QUOTE]
1. Yes
2. iOS 5.1
3. Yes

Thanks to everyone for sending in their info. We've coded a fix and sent it to Apple; the build should be available soon. Check the first post in this thread for info on how to work around the problem in the meantimes. Apologies to everyone affected by the problem, and thanks to everyone who helped us fix it!

(Closing thread to prevent taking up more of folks time now that we have this fixed.)

Well I don't know about others but sync is now broken for me on the iPhone. My mac and iPad work fine. I don't have any data using the new repeat data but the sync definitely doesn't want to play on the iPhone. Perhaps there is an issue with the iPhone update being approved by apple

Likewise. My iPhone app is crashing within 20 seconds of opening.

Turn off Sync to iCloud reminders
 

I found you have to uninstall reinstall and not setup iCloud Reminders. With iCloud reminders turned on this 1.13 version crashes within seconds of starting up

[QUOTE=jdporter;108521]I found you have to uninstall reinstall and not setup iCloud Reminders. With iCloud reminders turned on this 1.13 version crashes within seconds of starting up[/QUOTE]

This workaround works for me too, but without uninstall/reinstall. I've set to flying mode to prevent network connections, start OF, then disabled iCloud Reminders. Fixed the problem for me. Still hope that 1.14 is on the AppStore asap.