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artistry 2011-05-06 01:45 AM

Mystery invisible item in my inbox

I have an invisible overdue item in my "no context" inbox and no matter what I do - changing the view etc - I can't reveal it. It doesn't appear if I ask to view all overdue items, or even [I]all[/I] items. It doesn't seem to be in the iPad version, just on the Mac...

Anyone got any thoughts?

Brian 2011-05-06 12:46 PM

Sorry for the trouble this is causing, Artistry! I seem to remember a few cases of this recently - if selecting "Rebuild Database" from the File menu doesn't clear this up, can you email the [EMAIL=""]support ninjas[/EMAIL]? We'll be happy to investigate this with you and get it straightened out.

artistry 2011-05-06 12:58 PM

Thanks - rebuilding doesn't fix it. I'll get on to the ninjas!

whpalmer4 2011-05-06 03:13 PM

It might be a project or action group which has no remaining actions, is overdue, and you've set the option to not show project or action groups in context mode. Are you running 1.8.x or 1.9?

artistry 2011-05-06 11:28 PM

Ooh - now I didn't understand that ;-) but it led me to go to my inbox view to find a project with overdue actions and... there it was. Bizarrely I had done this before but today... you must have cast some spell.
It's gone now! Thank you very much!

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