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-   -   2 Errors that Really Bug Me (http://forums.omnigroup.com/showthread.php?t=16232)

sadian24 2010-05-17 09:56 AM

2 Errors that Really Bug Me
 
1 Attachment(s)
Looking to see if anyone else has had these errors....

1. whenever i try and print a graffle file where my page set up is 11x17 landscape the program crashes completely. Only work around is to export it as a PDF and print from there. Which brings me to problem 2...

2. It seems after upgrading to 5.2.2 i can no longer export to pdf without huge portions of my page being cut off. It worked fine before using the File > Export > PDF > entire document. If i export the Current Canvas, all works fine, but more then 1 page, messes the whole PDF up. Ideas??

Brian 2010-05-17 11:37 AM

Sadian, I'm sorry for the trouble this is causing! I used Page Setup to make a custom 11-tall 17-wide page size, added a few shapes to the document, and was able to print without crashing. However, that may just mean that my machine isn't configured the same.

I could be using a different version of the OS, or we've got a different set of printer drivers installed. If you contact the [EMAIL="omnigraffle@omnigroup.com"]support ninjas[/EMAIL], we'll be happy to look into this with you. If it's a bug, we'd like to fix it!

sadian24 2010-05-17 02:30 PM

Went ahead and submitted the error via email when it crashes. Any ideas on the other issue?

Joel 2010-05-17 02:55 PM

The export issue is likely a known bug involving custom ruler origins; it's been fixed in the latest [URL="http://www.omnigroup.com/products/omnigraffle/download/#beta_link"]beta release[/URL] of OmniGraffle 5.2.3, you can either download the beta or reset the ruler origin prior to exporting.


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