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-   -   Impossible to quit Omnifocus (http://forums.omnigroup.com/showthread.php?t=11081)

mschwarz 2009-01-16 06:44 AM

Impossible to quit Omnifocus
 
I have been running Omnifocus 1.5 for some time on Leopard and now I have a problem: the only way to quit Omnifocus is to use the option 'Force quit' of Mac OS. There is now way of quitting it the right way. Do you have any idea of what the problem might be?

Thanks

Marco

curt.clifton 2009-01-16 08:53 AM

How patient have you been about waiting for it to quit? How large is your database (look at recent backups to get a quick sense of this)?

If your database is bloated, OF can take ages to quit. There are several threads about getting databases down to size. (Syncing issue can cause a database to grow without bound.)

mschwarz 2009-01-16 09:44 AM

Curt,
thanks for your reply.
However, I do not think that this is the issue.
My database is less than 5 MB, I selected quit more than a minute ago and Omnifocus is still open

JKT 2009-01-16 10:50 AM

Unless you are adding attachments to your files, 5MB is actually very large for an OmniFocus database - normal sized would be tens to a few hundred kB at most.

Do you synch or have you synched multiple Macs and/or iPhones? If so, are some 'stale' - not synched for a long time?

mschwarz 2009-01-16 11:00 AM

Jonathan,
if you tell me that the database is large by Omnifocus standards, then my answer is that I do not know why it increased in size so much: I do not attach files (I just point to them) and I do not sync it with other devices.

sfkeydel 2009-01-16 11:22 AM

So, obviously, your first move should be to contact the Omni Group; while you're waiting for them to respond, you might want to try the following:

1. Create a new User on your machine
2. Log into the new user and launch OmniFocus to create the appropriate folders in the new Library
3. Quit OmniFocus (cross fingers)
4. Replace the new OmniFocus database in the new Library with a copy of your original database
5. Launch again and see if the issues persists

If the issue persists, it may be that your OF database is corrupted *or* the actual OS has some corruption. If it doesn't persist, then you probably have damaged OmniFocus support files in your original User; in this case, you would delete everything but the database, and then relaunch.

Note: a less drastic, less thorough step to take would be to make a backup of your OF support files (prefs, items in ~/Library/Application Support folder), remove these from your Library, and repeat steps 4 and 5 above, substituting 'current Library' for 'new Library'.

curt.clifton 2009-01-16 12:34 PM

[QUOTE=mschwarz;53834]Jonathan,
if you tell me that the database is large by Omnifocus standards, then my answer is that I do not know why it increased in size so much: I do not attach files (I just point to them) and I do not sync it with other devices.[/QUOTE]

When my database was oversized, it took more than 30 seconds to quit on a very powerful machine.

Before taking the more dramatic options, try File -> Rebuild Database. You might also try the File --> Move Old Data to Archive.

That said, using Help --> Send Feedback to contact the support ninjas seems like a good approach.

Prescott Johnson 2009-01-21 07:10 AM

I had the "exact" same problem. Couldnt' shutdown computer without force quitting omnifocus. I backed up the data and rebuilt the database and that seems to have fixed the problem... thanks!!


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