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-   OmniFocus for iPhone (http://forums.omnigroup.com/forumdisplay.php?f=49)
-   -   Application will not run on my iPhone (http://forums.omnigroup.com/showthread.php?t=8491)

mpretka 2008-07-10 03:34 PM

Application will not run on my iPhone
 
I have 2.0 iPhone OS on the original iphone.
When I click the icone for OmniFocus I see a loading progress bar, then the app quits and I am returned to desktop. Any Ideas?

wbaccus 2008-07-10 04:01 PM

I'm getting that a lot on other apps. A reboot seems to fix it. Restart your phone and see if that helps.

geggyta516 2008-07-10 04:01 PM

I'm having the same issue. I sent support an email with no reply. It only started after I synced with my database on idisk.

cwiener 2008-07-10 04:22 PM

Same problem here -- it gets to the "Loading..." screen and then crashes out.

This happened after using webDAV successfully for a little bit.

Ken Case 2008-07-10 04:30 PM

(Our tech support ninjas are working very hard to answer email quickly, but with over a thousand new customers for a brand new product it's hard for them to keep up!)

Have you tried turning your iPhone off and back on?

If your iPhone is low on system resources when you try to launch, it might not be able to finish loading. (This can happen with any application, not just OmniFocus.) Turning the iPhone off and back on can sometimes help with this.

mpretka 2008-07-10 04:32 PM

Resetting the phone took care of it. Thanks for the idea.

cwiener 2008-07-10 04:41 PM

Reinstalling the app fixed it for me -- no clue what caused it.

geggyta516 2008-07-10 06:44 PM

Neither of those worked for me. It always gets to the same point in the load bar and then just quits.

thenthroot 2008-07-10 09:20 PM

I'm having the same issue, restarted multiple times and still unable to get past the initial loading screen.

Brian 2008-07-10 10:02 PM

Geggyta516 and thenthroot, if you have a large number of actions in your OmniFocus database, the phone can run out of memory trying to load them all, which causes the app to quit.

The latest sneakypeek builds of OmniFocus 1.1 include a new 'Move Old Data to Archive...' item under the File menu.

I'd recommend backing up your database, archiving some old actions (I archived everything completed more than six months ago), synching, and then restarting the phone app.

If that doesn't help, please let us know. If there are any process with the archive process, please let us know. (If there [I]are[/I] any problems, you can use "Revert to Database Backup" to put everything back the way it was at the beginning of the process.)


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