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-   -   Omni Web Crashes constantly (http://forums.omnigroup.com/showthread.php?t=21876)

heather11 2011-08-14 09:54 AM

Omni Web Crashes constantly
 
I am using Omniweb version 5.11, Build GM-v622.16, revision 151183.

I have no third party software installed. This happens when I have one tab open or as many as 3 tabs open. I am not using lots of tabs. I have tried sending error reports but when I send the error report, I get a webpage pop up in safari stating that the report is too big to send. The error report is being sent through google but it does not get through.

I do not know how to reset the error reporting option on Omniweb to send it through a different medium.

This happens to me daily. I could be in a chat room with a client or just surfing the web looking up things to inspire me for a graphic project.

I am running Snow Leopard 10.6.8

As such I do not know what to do.

andreas_g 2011-08-14 10:33 PM

Maybe you have the same problem that i had some time ago. It was related to duplicate/broken fonts or Arial fonts in ~/Library/Fonts.

For details on how i did fix the problem you can read this thread:
[URL="http://forums.omnigroup.com/showthread.php?t=20844"]http://forums.omnigroup.com/showthread.php?t=20844[/URL]

heather11 2011-08-15 02:52 PM

Well I went through and deleted all duplicate fonts on my machine. It sucks that if you install a new piece of software like Office 2011 or a new adobe software they install duplicate fonts all over the place. Quite messy. Hopefully this helps and stops the crashes.

heather11 2011-08-15 02:55 PM

Removing duplicate font files did not work. Now I don't know what to do.

whpalmer4 2011-08-15 03:04 PM

Call up Omni support, with a crash report handy, if possible. 1-800-315-OMNI or +1-206-523-4152.


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