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-   -   Text Offset Problem when Opening Visio Files ( 2011-07-18 06:29 AM

Text Offset Problem when Opening Visio Files
When opening Visio files in OmniGraffle Pro, I always find the text associated with shapes is offset from where it appears when the file is viewed directly in Visio.

Specifically, the problem seems to be with the Y offset parameter. If the file is opened in OmniGraffle Pro and a shape with text is selected, the Y offset may (not always!) be a negative or positive integer value. The text position can be corrected by manually entering the negative of the observed Y offset. For example, if the observed Y offset is -14%, the first line of text will appear above the associated shape. Manually changing the Y offset +14% will move the text down to the correct position.

1. Why is the happening?
2. How can I automate the Y offset correction?

Brian 2011-07-18 05:11 PM

Welcome to the forums! Just wanted to let you know that (if you haven't done so already) emailing your question to our support ninjas is a good idea. We all browse the forums as we're able to on top of our other duties, but we can't guarantee that someone from any particular team will see a post right away.

(In this case, I saw your post, but I lack sufficient Visio- and OmniGraffle-Fu to answer the question.)

If you email the [EMAIL=""]support ninjas[/EMAIL], you're going to get a fast response from someone knowledgeable about the product you're inquiring about... 2011-07-19 10:38 AM

Yes, I also emailed a "support ninja" as received a response later the same day. You guys run a tight ship. Thanks!

After a bit more investigation, I determined that the text offset problem is associated the Visio "Box Callout" object. A box callout is essentially a text box with a "leader" line that point out from one corner or side. In Visio, the end of the leader line can be moved and the box can be resized; however, in OmniGraffle Pro, resulting object does not have quite the same behavior. Also the text associated with the Box Callout box is incorrectly offset from the center of the text box.

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