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-   -   Why do completed items show up in my Inbox? (

andygeach 2009-08-18 03:51 AM

Why do completed items show up in my Inbox?
This never used to happen, but recently I noticed that my Inbox on the iPhone app is showing all completed items. Changing the prefs (Next/All/Remaining/Available) has no effect; it shouldn't, those prefs affect Project and Context views only, right?

How do I turn this off, its really annoying?



Brian 2009-08-18 04:12 PM

Hmmm... I don't think I've ever seen that before, at least not in a way that would persist between visits to the inbox screen. Can you contact the [EMAIL=""]support ninjas[/EMAIL] so we can investigate this with you?

jhamlinn 2009-09-11 05:55 AM

I also have noticed this and it is annoying. Has anyone found how to solve this?

saabkar 2009-09-12 10:58 AM

Ditto. I'm a new user so I thought I just hadn't figured out the right settings.

andygeach 2009-09-14 11:36 AM

I contacted support and they helped me fix it.

There were two things. Firstly, there's a setting on the desktop app that I didn't have checked. Its on the Data tab - a checkbox with the label 'Cleanup completed Inbox items'. Secondly my database was corrupted. I sent them a copy and they cleaned it up and sent it back.

Hope this helps


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