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Search: Posts Made By: pjp
Forum: OmniFocus 1 for Mac 2013-12-13, 02:06 PM
Replies: 7
Views: 4,125
Posted By pjp
One scenario where you might set a context to...

One scenario where you might set a context to On-Hold is if the context is for a place you visit sporadically. If one, for example, visits San Francisco once or twice a year, you can set your SF...
Forum: OmniGraffle General 2013-05-14, 02:24 PM
Replies: 3
Views: 3,722
Posted By pjp
It sounds like your Font pane has been sized to...

It sounds like your Font pane has been sized to the point where you can't see all of the options available. Try making the Font pane larger and you'll see the "Collection" column, so you can select...
Forum: OmniGraffle General 2013-02-12, 01:49 PM
Replies: 2
Views: 2,833
Posted By pjp
Your templates reside in your account's...

Your templates reside in your account's Application Support folder <~/Library/Application Support/The Omni Group/OmniGraffle/Templates/>

If you create folders within that folder and place your...
Forum: OmniGraffle General 2013-02-06, 06:23 PM
Replies: 2
Views: 1,922
Posted By pjp
Best to drop us an email at...

Best to drop us an email at OmniGraffle@omnigroup.com, preferably with the file, if you can send it.

Also, if you have access to Visio, try to re-save the file as a VDX (Visio XML Drawing) and...
Forum: OmniGraffle General 2013-01-24, 06:25 PM
Replies: 1
Views: 1,676
Posted By pjp
Can you tell me what text formatting is being...

Can you tell me what text formatting is being affected?
Forum: OmniGraffle General 2012-12-10, 04:16 PM
Replies: 3
Views: 2,342
Posted By pjp
The text you're encountering is edited in the...

The text you're encountering is edited in the Notes inspector, so you can delete the note or data text from there.

Hope this helps!
Forum: OmniGraffle General 2012-11-21, 04:13 PM
Replies: 4
Views: 4,479
Posted By pjp
This isn't currently possible in OmniGraffle Pro...

This isn't currently possible in OmniGraffle Pro 5. It's something people have asked for, and we've an entry for it in our tracker.

Iíve passed along your feedback to the rest of the OmniGraffle...
Forum: OmniGraffle for iPad 2012-10-04, 04:06 PM
Replies: 1
Views: 5,080
Posted By pjp
I'm sorry for the inconvenience this is causing!...

I'm sorry for the inconvenience this is causing! This is a known issue; fortunately, it's one we've fixed internally, so you should see a fix for it in an forthcoming update.
Forum: OmniGraffle General 2012-09-24, 05:09 PM
Replies: 2
Views: 2,631
Posted By pjp
Sorry you're having trouble here! Is it possible...

Sorry you're having trouble here! Is it possible for you to send us the file where this is happening? Please compress the file in the Finder before sending, to ensure it gets through properly.
...
Forum: OmniGraffle General 2012-08-30, 05:31 PM
Replies: 5
Views: 2,543
Posted By pjp
Sorry you're having trouble here. Iím not sure...

Sorry you're having trouble here. Iím not sure why there's such a discrepancy in the exported file.

If you can email us at omnigraffle@omnigroup.com with the Graffle file in question, we can...
Forum: OmniGraffle General 2012-08-27, 04:58 PM
Replies: 3
Views: 3,391
Posted By pjp
You'll find a heart shape as one of the basic...

You'll find a heart shape as one of the basic shapes in the Lines & Shapes inspector.

You can either add a shape to the canvas using the shape tool, then change it to a heart, or Option-click the...
Forum: OmniGraffle General 2012-08-24, 05:19 PM
Replies: 5
Views: 6,109
Posted By pjp
OmniGraffle doesn't actually import XML files....

OmniGraffle doesn't actually import XML files. Can you tell me more about what you were hoping to do?
Forum: OmniGraffle General 2012-08-24, 05:15 PM
Replies: 3
Views: 3,661
Posted By pjp
It's not an easy object to draw in OmniGraffle....

It's not an easy object to draw in OmniGraffle. The adjustable wedge shape can be used to do this, along with a circle in the middle. (See attached screenshot for a crude example.)
Forum: OmniGraffle General 2012-08-15, 04:30 PM
Replies: 16
Views: 11,032
Posted By pjp
Can you email one of our support ninjas...

Can you email one of our support ninjas (omnigraffle@omnigroup.com), including the Graffle file if possible, so we can investigate this further?
Forum: OmniGraffle General 2012-08-08, 06:17 PM
Replies: 4
Views: 4,915
Posted By pjp
If you're having trouble importing a Visio file,...

If you're having trouble importing a Visio file, best to drop us a line (omnigraffle@omnigroup.com), attaching the file.

If you have access to Visio, try saving your file as a VDX (Visio XML...
Forum: OmniGraffle General 2012-08-02, 04:46 PM
Replies: 5
Views: 3,256
Posted By pjp
If you're experiencing crashes upon opening...

If you're experiencing crashes upon opening certain files in Mountain Lion, can you tell me if the latest sneaky peek, found here ...
Forum: OmniGraffle General 2012-07-30, 05:28 PM
Replies: 2
Views: 1,559
Posted By pjp
If you're on Snow Leopard, make sure the "Include...

If you're on Snow Leopard, make sure the "Include Quick Look Preview" checkbox in the Document Inspector is checked.

If that doesn't work, contact us by email (omnigraffle@omnigroup.com). Please...
Forum: OmniGraffle General 2012-07-27, 03:57 PM
Replies: 3
Views: 5,686
Posted By pjp
There's currently no means to do this in...

There's currently no means to do this in OmniGraffle 5, but a "sketchy" appearance is something we're investigating for OmniGraffle 6. For what it's worth, you'll currently find a hand-drawn stroke...
Forum: OmniGraffle General 2012-07-20, 04:43 PM
Replies: 2
Views: 4,876
Posted By pjp
Sorry for the trouble this is causing! Would it...

Sorry for the trouble this is causing! Would it be possible to send a copy of the document to our support ninjas (mailto:omnigraffle@omnigroup.com)?
Forum: OmniGraffle General 2012-07-18, 05:55 PM
Replies: 15
Views: 5,723
Posted By pjp
If one of you can drop us a line at...

If one of you can drop us a line at support@omnigroup.com, including a file along with a screenshot of the state of the canvas at the time of the alert, it'd be greatly appreciated.
Forum: OmniGraffle General 2012-07-18, 04:21 PM
Replies: 5
Views: 3,993
Posted By pjp
Can you tell me how you were invoking automatic...

Can you tell me how you were invoking automatic layout? Iím able to undo automatic layout after clicking the checkbox in the layout inspector, or via Arrange → Layout Entire Canvas.

However, if...
Forum: OmniGraffle General 2012-03-30, 05:04 PM
Replies: 4
Views: 5,711
Posted By pjp
You can change the canvas size to your liking in...

You can change the canvas size to your liking in the Canvas Size inspector. (See attached screenshot.)

First, set the ruler units to pixels, then uncheck the "size is multiple of printer sheets"...
Forum: OmniGraffle General 2012-01-31, 03:29 PM
Replies: 7
Views: 17,225
Posted By pjp
If you purchased OmniGraffle 5.0, OmniGraffle...

If you purchased OmniGraffle 5.0, OmniGraffle 5.3.6 is a free update.
Forum: OmniGraffle General 2012-01-30, 04:22 PM
Replies: 7
Views: 4,513
Posted By pjp
We do plan to re-introduce Quick Look in...

We do plan to re-introduce Quick Look in OmniGraffle 5.4, I do apologize for the delay!

The intervening updates after we disabled Quick Look were of a pressing nature, and we didn't want to wait...
Forum: OmniGraffle General 2011-08-05, 05:26 PM
Replies: 21
Views: 9,463
Posted By pjp
One possible culprit here is that the first...

One possible culprit here is that the first canvas of your document is somewhat complex, and Quick Look is taking a while to generate a preview upon save.

To turn this off, uncheck the "Include...
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