View Single Post
Quote:
Originally Posted by craig34 View Post
I'm also getting the crash upon startup of OF. I also upgraded to 10.5.5, but I don't think that upgrading to an official Apple release of the OS should be something I should worry about. If this is a real problem, which it seems to be given this thread, then OmniGroup should release a patch to their product.

I've tried the suggestions here, but nothing has worked. Does anyone have any other suggestions?
It would be nice indeed if one could install any update to any program (the operating system included) without any worries, but it just doesn't work that way in the real world, not even for Apple software. And assuming that the problem that has been reported is Omni's fault, they can't release a patch until they've found the problem and devised a solution and made reasonably sure it doesn't break something else. Just having a report that something crashes on startup isn't necessarily enough information to reproduce and analyze the problem, because it doesn't happen to everyone.

Probably your best bet is email to urgent@omnigroup.com, but one thing you could try would be creating a new user on your machine and starting up OmniFocus in that user's account. If OmniFocus doesn't crash, you've effectively shown that there is something about your data files, preferences, etc. that is contributing to the crash. Another would be to shutdown and reboot once holding down the shift key until you see "safe boot" appear on the screen. Without seeing a stack trace from the crash report, and not having access to the source code, it is hard to make much more than a guess at what might get you over the obstacle.