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Originally Posted by Brian
Fireproof, crashes shouldn't cause a problem with the sync process - it's designed in such a manner that unexpectedly quitting the sync early doesn't cause problems. It just picks up where it left off next time it syncs. (If your crash reports were sent in and you'd like the support ninja to have a look at them, they'll be happy to do so.)
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Thanks for the note Brian - that's great to know. I did submit the crash report just in case (since it happened twice).
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That said, if you open the Sync prefs on your Mac and press the "Show Clients" button, how many entries appear in that list, and what's the earliest "Last Synced" date?
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Just two are listed as mentioned above - my Macbook Pro and my iPhone. And when I checked this earlier, the latest sync times were both just 5 minutes prior and the same because I had re-sync'd a few times trying to make sure everything was sync'd and compact.
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As Bill mentioned, changes create new zip files. In addition to changes you make yourself, changes the software does on it's own will also create zip files. (Examples: when an action goes from unavailable to available, or from due soon to overdue.)
In general, any files that both the Mac and iPhone know about should go away if they're at least an hour old. It's possible that those zip files are just being created very quickly as you move stuff around and settle in to OmniFocus.
I don't think you're seeing a number of files that are way out of line with normal but if you see the number of files go up and up without ever getting smaller, let us know and we're happy to investigate.
As to sync times, some of it is undoubtedly the phone, but if the server is just taking a while to respond, that's not something we can address in the app. It's not uncommon for me to see sync times like that when I sync with my iDisk, for example.
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Okay - thanks for all the info and advice. I'm sure you guys are tired of answering the same things over and over. I just wanted to make sure nothing was out of whack.
My zip file count has stabilized at 300. So I don't have a runaway zip file problem. And FWIW, my sync time now is suddenly much faster. So I'm wondering if most of it was just a server issue this afternoon.
I was just concerned that my files were out of whack. Hopefully it's just a false alarm.
Apart from being a sync'ing newbie - I love both pieces of software and the money was well spent. Can't wait to get really fluent with everything!
Thanks again.