[Greg Jones]

Brian, I can appreciate what you say, but I still find it curious. While it is a common practice to see the 'Contact the ninjas with a change request' posts, I don't recall ever seeing a 'Yes, that's a bug that we are aware of, contact the ninjas if you want to request that it be fixed' post.

At some level, allowing the customers to drive the decisions concerning development and maintenance of the product can be a detriment to a quality, integrated product. Conceptually, yes I can see it and I appreciate the fact that Omni does take the opinions of the customers seriously. But at some point, a developer needs to step back and ask the question 'Does this look, feel, and function as intended?'