Member
2007-02-07, 09:29 AM
Ok . . . I didn't give a great example. I should have put calls at the top of the hierarchy (Calls>Office>Fred). But it shouldn't matter because contexts will be completely customizable to fit your workflow. I just wanted to throw the idea of hierarchies out there. We are considering doing tags as well, but I'm not sure it will make it into 1.0.
Michelle
The Omni Group