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I hate Daylite. I bought it but it was a mistake. I thought it was like act ! wich was a god software sadly non available on mac. Only Pc now. Th main trouble about daylite is that there is a file for the society (firm) and one by contact rattached or not to the firm. So when you sync it is a mess. Anyway the looking is poor and non efficient when you have your own firm. If you look for a good crm the best are on line or acts but use you pc partition. I got rid of Daylite and hope never see it again !