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Not only are the forums great here, but I'm still blown away by the fact that OmniGroup has a phone number that a real person in their actual office answers right away. I was having an issue using the Omni sync server as a webdav service with iThoughtsHD on my iPad. Turns out that I needed to enter sync16.omnigroup.com along with some other details, which the person who answered found out by talking to one of the engineers, who also happened to use iThoughtsHD. This took about 4 minutes of my time.

When people complain about how outrageously expensive OmniGroup apps are, either they forget how priceless this kind of support is, or they just don't care (which is sad).