Quote:
Originally Posted by nick101
In essence, this says: "Buy it now, even though it doesn't do the job for you, and trust in Omnigroup's integrity to deliver what's needed for your job in the future"
|
Honestly, I don't think any of us want to sell you something that doesn't make you more productive in the near term. We try to honestly represent the software we sell, and have a generous return policy in case we somehow fail. While we'd love to have you as a customer today, you are quite welcome to wait and see if version 1.1 fulfills your needs. In the meantime we obviously want to consider feedback from customers and non customers alike. If you buy now, we're going to work to improve the product and retain you as a satisfied customer. If you don't, maybe we can get you next time.
It may sound trite, but for me the thing that most confirms our success is hearing that our software has contributed to yours.
-Tom