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Your post made me laugh out loud. Making it work offline requires a complete redesign of the app and the way data is handled. That is not going to happen. Waiting for everyone to be always online is quicker.

And the problem with growing your company is growing your sales. They have had their peak (they are probably still selling the apps, but at a much slower rate than before) and they are now trying to keep money coming in somehow. The best they can do is make the right choices so new people buy the apps.

The best you can do is provide them with input on your favorite features and fixes, so they can base those choices on real world input.

I do agree that they should restructure their dev and release process, and be less aloof about their products.