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Quote:
Originally Posted by Lizard View Post
According to an iTunes FAQ,

To report an accidental purchase:

Locate the item in your Purchase History
Click the "Report a Problem" link
Select "I inadvertently purchased this item" from the drop down menu
Enter notes explaining the situation in the Comments section
Our support agents will review your request and get back to you as quickly as possible.
Thanks for the response. Apple got back to me and stated that they would refund the purchase price. An unexpectedly speedy response, given the load they must be under.

The problem in my case was that I have 2 iTunes accounts. I purchased the application on my old (2G) iPhone, which had somehow been configured to use the iTunes account that I hadn't used in several months. When I logged into iTunes using the account that I prefer, it didn't recognize the app as being one that I had purchased.

I guess that I assumed that purchases made form the phone would use whatever is configured in iTunes, but apparently that assumption was wrong. Now I have to see if there's a way to force the phone to use one account instead of another. Hmm... Come to think of it, the original purchase is under my "Purchase History" on the newer account, so I'm not sure how they got mixed up.

Thanks again for your always stellar support.