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Thanks Dave for your reply.
I did suggest that it would not take much to edit the section of video that references the use of the coupon. By his reply it did not sound like I was the first to try and use it.

I think most of my disapointment stems from the lack of response. All the reviews that I have read raves about their post sales support; with other companies its usually the other way around.

I'm in agreement with you that you get what you pay for; in regards to the quality of their software, Omni is way ahead of their rivals.
thx