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Oh, and to explain the situation a little further: we've actually received over 2,000 messages in the last three weeks, so 1,055 messages behind means we've answered about half of those already. Each support ninja typically works through the queue on a first-come, first-served basis, but the ninjas who usually work on other products may have to leave some of the more in-depth questions for the ninjas who know the most about OmniFocus.

In other words: if you send us an easy problem you might get a response in the next few days, but if you send us something trickier your response might take a few weeks.