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I'm reminded of a sign I saw on a co-worker's door long ago:

"I can only please one person per day. Today is not your day. Tomorrow's not looking good, either."

Omni's got a steadily growing business selling their products to the customers they have in essence selected by virtue of what they have chosen to build. You can jump up and down all you want about how they should be building what you think they should build, but in the end, they are going to build what they think they can build to their own standards and sell to a sufficient number of customers to make it worth the effort. If that doesn't happen to be what you and your clients want to buy, you'll have to go elsewhere. The fact that you're here badgering Omni about building it suggests that no one else has been convinced of the need to deliver a great product with those features either, or they haven't figured out how to do it. It's a simple matter of supply and demand.