[Brian]

The best thing to do here would be to contact support again, or to send me a private message on the forums and let me know what email address you've been talking to the ninjas on.

250 zip files is an awful lot, and we've made some specific changes in the last couple of months to make sure OmniFocus compacts as frequently as possible. If that's not happening for some reason in your case, we'll need to gather some information about the transactions in your database to figure out why. That way, if it is a bug, we can fix it.

If you've already tried this, I apologize - I checked the support database for tickets from the email address you're subscribed to the forums with, but I didn't find any tickets from that address.

In any case, we can probably help; just need more info to do so.