[jdh]

I do things much the same way... In fact, to take it one step further, I note the individual things I have to talk to a person about in that person's context (under a parent context called "People"). If I need to make an action item to call a person to drive something forward, then that becomes an item in the Calls context.

In other words, my "Calls" context is a list of calls I need to initiate, not merely a list of things I have to talk about when I'm making calls.

I speak with most of the people I work with on a regular enough basis, however, that there's very rarely any need to put an item both under "People" and "Calls"