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Originally Posted by whpalmer4 View Post
This is in no way intended to suggest that Omni should ease up on their efforts to improve the typical sync experience in OF!
I think the typical sync experience is actually pretty good - forum posts aren't always a good indicator, since the folks that are happy with their sync times are less motivated to post. If the pool of customers is large enough, you may still get frequent posts about a topic even if 99% of your customers aren't having problems.

Of course, my point here isn't to dismiss the problem reports, or to say that we aren't looking for ways to shorten sync times! We know how important this feature is to our customers. It's just that there isn't a single change that we can suggest to resolve every issue that a customer may be having.

Upshot: Whenever folks are unhappy with their sync times, please contact us and we'll be happy to investigate and assist. (Email is preferred because we sometimes need to look at system logs or other information that isn't very forum-friendly.)