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I think OmniGroup do a "professional job" with regard to support material compared to other software houses. Basically I'm here and use OmniFocus and their other software because the Support Material exists in all its forms.

Compared with other GTD software producers OmniGroup listen and are also directly involved with the client base and progress is steady and reliable.

I have recently given up on two software vendors because I simply don't have the time to search for support document in their forums & help files, user guides, and videos simply don't exist. I'm grateful for OG's support.

--Bill