[epmadsen]

WH,

I don't know if you're a mole/employee for Omni, or simply a person that wants to be "right" and defend your POV. I appreciate that you're trying to come up with reasons "why" the software is the way that it is, but regardless - the apps fall slightly short for many businesses.

At one point I figured I might give some quotes from Steve Jobs on his idea of supplying software and hardware to customers, and mention some perspectives from the 37Signals guys, especially from their book Rework, but then I figured that would be a waste of time.

Small businesses & enterprise customers are tired of Gantt-based project management systems, would rather be doing task-based project management, and are in need of a true multi-user application.

Everything else outside of that is a lame workaround.

My consulting company and our clients find it frustrating and unfortunate that Omni brings almost everything they need to the table that they want and need, except for the ability to be a true collaboration task-based project management system. People *want* to use this software and *can't*.

We can rationalize and make excuses all day long, but it doesn't change the fact that the full solution is nearly there, yet they are missing the mark by neglecting this fundamental requirement in this market segment.

But trust me when I say the industry as a whole doesn't need another single-user-based project management system. There are already a ton of them out there. The best that people can hope for is a web-based system, and they fall short for a variety of reasons as well.

Omni can continue to debate and discuss whether or not they should retrofit their apps with true multi-user capability, or they can simply get busy and build in the functionality... or not, I guess. Problem is, they've set the bar high in most other areas (functionality and UI to name just two), and there aren't any other apps that behave in this manner, otherwise people would be discussing them and using them. It's frustrating for users to have an app that delivers *almost* everything that they need.

Omni should be happy that there are existing and potential clients who are frustrated about this and demand this feature. It shows that they care, that they like Omni, that they don't want to use mediocre crap, and they are seeking more from the software that they'd like to manage different aspects of their businesses.

If the functionality were implemented into the application, it wouldn't create "less" market penetration or be abandoned by the existing users. It would only become more viable to a wider audience.

Erik