Quote:
Originally Posted by whpalmer4
Have you tried working this out with the support ninjas? Sounds like a phone call might be in order. 1-800-315-OMNI or 1-206-523-4152
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In response to the Sticky saying an email was preferred, I first relayed the issue via email and got the following response, so apparently a ninja will get back to me. Just checking with the forum to see if anyone else had run into this issue and had a fix. Also, based on other Bonjour issues, I assumed a canned fix was already in place that could quickly be emailed to me without my taking additional time for a call, walk-through of issue, try this, try that, etc. I'm not a beta tester and I just don't have that kind of time in my day (hence the need for a syncing todo program). The response:
Thanks for sending us mail - we appreciate the time you've taken to
contact us! This particular email was sent by a machine, but please
do take the time to read this.
OmniFocus for iPhone 1.6 was approved for the App Store on
Jan 9, 2010; we would like to make a strong recommendation that
customers update to that version as soon as it's convenient. It fixes
some important sync issues we discovered in earlier builds.
Release notes and an App Store link are available here:
<http://forums.omnigroup.com/showthread.php?t=14952>
Our Support Ninjas will read your mail and get another mail out to
you as soon as they possibly can. Usually, we send a response by
the end of the next business day; if we receive an overwhelming
amount of email in a short period of time, it can take longer.
If you're having a problem that needs a rapid response, please
forward this message to <urgent@omnigroup.com> and we'll get
back to you as soon as possible. Or you can telephone our
Support Ninjas at 1-800-315-OMNI (US Toll Free) or
+1 206-523-4152 (International) between 10am and 5pm Pacific Time.
There is no need to reply to this message right now. Your message
has been assigned an ID of [OG #508067].
In the meantime, you might want to check the OmniFocus for iPhone
frequently asked questions list. You just might find the answer to
your question there, without having to wait for our response! It's
located here:
<http://forums.omnigroup.com/showthread.php?t=8442>
Last but not least, we think customer service is very important to
our success; if you have any feedback at all about this or any other
interaction with us, please send email to
<customerservice@omnigroup.com> and we'll be happy to help.
Thanks again for contacting us!
-- The Omni Group