[Scott Betz]

I completely agree with the point that SoundsGoodtoMe is making. Phone calls are multi-step affairs but the steps are so completely known that only a few bits of information are needed to move the "project" along. Did I make the initial call? On what date? How long do I wait for this person to call back (something you don't really need to write down and which is different for different people)? Has that interval passed? Call again. At some point start sending emails written ALL IN CAPS! :-)

OF should have built-in options to handle this sort of thing with an absolute minimum of effort. That is the whole point of computer software. Not everyone might need or want this kind of phone contact functionality. For those people, under Sounds... proposal, it's an option in preferences- no plausible skin off of anyones back if not selected.

A 3 stage check mark is the best solution I've heard so far for this particular commonly encountered situation.

Scott