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Originally Posted by JKT View Post
For the few app(s) where I have used that preference pane, it has generally been to add new shortcuts for menu items that didn't previously have them, and this hasn't led me to experience any problems at all. However, I don't recall ever re-assigning a shortcut to something else, so perhaps that is the difference?
Doubt it. iTunes previously did not have a shortcut for Window > Zoom, and when I added one at that time, it didn't work then either. The new (or changed) shortcut does appear next to the menu item after relaunching the program, but the shortcut simply does not work. Unless I first click to open the menu; then it works -- but at that point, who cares?