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Originally Posted by Brian View Post
Our current system (using the email sent to the support ninjas as "real" feedback) has the disadvantage of being opaque, but otherwise serves our needs well. We've discussed making customer requests more public, but we haven't found a method of doing so that we're happy with yet.
The problem I have with your current method is that I keep on forgetting whether or not I have voted for something! I'm sure that there are tens of features or enhancements I've read about on the forum that I would have liked to add my vote for but forgot to or couldn't do so at the time. There are probably also a fair number where I have voted more than once (do they all count? ;) ) because I've read a revived thread and thought, "hey, I should vote for that!" when I already did the first time around.