Quote:
Originally Posted by intranation
If it doesn't work for you you're free to go use something else
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...and there it is. The statement that has been rehashed in hundreds of forums and is a complete cop-out. It fails to appreciate investment of the user in a product. This is not a one-sided gig, where I commit to omni financially, and invest time and effort, but they are under no obligation to commit to me as a customer.
I'm not an isolated case, and please note omni themselves have even changed the title of this thread that caused a response from users. This is specifically to do with single contexts, that's what this thread is about. If you look through the forum you will find a high volume of chatter about single and multiple contexts. This chatter demonstrates that there are significant numbers on both sides of the fence. Up until now, omni has only ever supported single contexts. The change of this thread's title and some comments from Omni representatives including Ken Case are beginning to reveal that their current decision has ostracised many OF users who prefer to work in a different manner due to their personal productivity philosphy. Had people not voiced there desire and even argued it in these forums, I doubt omni would consider bringing in mutliples contexts and/or tags.
I'm glad OF works fine for your personally, but for me and many others it doesn't. We've highlighted that omni could make changes that would not ruin your workflow, but make the workflow of others much easier. I'm really glad that omni is listening. I take Ken's comments positively and look with anticipation to what future OF updates will bring. I will however, continue to make comments that I believe will make OF a better product and more suitable to more people. Surely in doing that it's a win/win situation for all? Perhaps we say things in frustration that could have been said kinder or we get overzealous with our viewpoint. I hope these things can be excused. The goal is the perfect task manager and OF certainly has the ability to become this.
If every time I found something problematic in a product I purchased and just stayed silent and made no comments nothing would be achieved. The business would lose a customer and I a product. It's through discussion and comments that we understand and make ourselves understood and this creates the possiblity for change that is mutually beneficial.