[Brian]

Originally Posted by Oogiem

last time I sent a message to the support ninjas with a couple of new details was back in December and had no contact since then. No responses and no updates.

Oogie - I took a look at the support ticket database; I see an email from you on December 15th; looks like a support ninja responded to that email later on that day. I just re-sent their response; can you let me know if it makes it to your inbox?

Maybe one of the mail servers between you and us and/or a spam filter ate the original response. Sorry for the trouble this caused!